Frequently Asked Questions
We know how overwhelming it can feel to try to sort through all the details for your wedding. Remember, we're here to help.
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Do you deliver in my area?We deliver within the Sussex area. If you are unsure about your delivery area please drop us an email and we can confirm.
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When can you deliver?We offer deliveries for Wednesday - Sunday. Deliveries will be made between 9am and 5pm on your chosen delivery day.
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What will my bouquet look like?We are a small business and so have to keep our daily flowers menu limited. Every week we will have a new colour scheme listed on our website and instagram, and offer 3 sizes of bouquets within that colour scheme. It is not possible to know exactly what will go into a bouquet when you order as flower availability changes on a daily basis. We choose a range of blooms that offer interesting textures, variety of shades and a mix of longevity so your recipient can enjoy a beautifully designed luxury bouquet. To get an idea of our flower bouquet style please look at our instagram. Sit back, relax and count on us to design you a beautiful bouquet.
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What if I want something that is not on the menu?We are a very small business and so have to keep our daily flowers menu limited. Every week we have a new colour scheme and offer 3 sizes of bouquets within that colour scheme. Hannah choses a range of blooms that offer interesting textures, variety of shades and a mix of longevity so your recipient can enjoy a beautifully designed bouquet. For something more bespoke please email freesiaandfox@gmail.com minimum 1 week in advance of delivery date and we will see what we can do. Bespoke is only offered in Deluxe size.
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What flowers are in season?Be sure to check out our latest posts on Instagram. We’re proud to use only the best ingredients available and focus on sourcing premium seasonal blooms. All our designs feature our signature design style, handcrafted and thoughtfully designed. For the best outcome, leave the details to us. There are so many stunning blooms available through every season and every week a few beautiful surprises always pop up. To get a sense of our style and aesthetic, follow us on Instagram. Our designs are abundant and beautiful and everything is hand-made by us at our studio in Guernsey.
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Not sure what to send to your loved one?We’ve made it easy to find the right arrangement. All you need to do is select the size that suits you and we will make it in our weekly colour scheme. Yes! It’s that easy. And of course, if you need personalised support, don’t be shy, drop us an email freesiaandfox@gmail.com and we will be happy to offer advice.
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Need help or have a question?Don’t be shy. Email freesiaandfox@gmail.com we're happy to help.
How far in advance do I need to book?
We suggest a minimum of 6-12 months but we can easily work within a shorter planning timeframe.
We do recommend paying your £300 as early as possible as we only take a limited number of weddings each weekend.
After your deposit is paid we can easily sort through changes and revisions to the order details, nothing needs to be firmly set in stone until 6 weeks prior to your wedding day.
How do I organise a consultation?
The first step is to submit an initial enquiry – we will then confirm whether your date is available.
From there, we will send you an online questionnaire as the first phase of our consultation process. Learn more about our process here.
Telephone
“Such beauty and bliss from these beautiful flowers, I get so much inspiration from it! Would highly recommend for any occasion!”
-Anand